Shipping policy

Last updated: August 28, 2026

Alicenne Jewelry currently accepts and ships orders only within the United States.

Available shipping methods, charges, and estimated delivery dates are displayed at checkout. Shipping costs vary by product, supplier, delivery address, and selected service. A product is eligible for free shipping only when the checkout explicitly displays a free shipping option for that shipment.

Order processing and delivery estimates are not guarantees. Business days exclude weekends and federal holidays. Orders containing multiple products may be fulfilled from different locations and may arrive in separate packages. Each shipment and its applicable shipping charge will be displayed at checkout.

Tracking information will be provided when available after an order ships. Tracking activity may take additional time to appear after a label is created.

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address correction is needed. We cannot guarantee changes after fulfillment begins and are not responsible for delays or losses caused by an incorrect address supplied by the customer.

If a package appears lost, damaged, or incorrectly delivered, contact us through our Contact page with the order number and relevant details. Keep the product, packaging, and shipping materials while the issue is reviewed.

Delivery may be affected by carrier delays, severe weather, holidays, service disruptions, or other circumstances outside our control.

If we cannot ship within the stated or legally permitted period, we will notify the customer and provide the applicable option to accept the delay or cancel the unshipped order for a full refund.

International shipping is not currently available.